Why Your Firewall May Be Missing Stealthy Threats

Why Your Firewall May Be Missing Stealthy Threats

Cybercrime has always been something of a high-stakes game of hide-and-seek, with malicious actors continually developing new ways to ensure their activities remain undetected. Over the past year or so, they have stepped up their game by concealing threats in...
6 Simple Steps to a Better Customer Experience

6 Simple Steps to a Better Customer Experience

Avoid common CX pitfalls by fine-tuning business processes and leveraging a flexible, cloud-based contact center platform. The customer experience has become a key focus of organizations in virtually every industry. Defined by Gartner as “the customer’s perceptions...
Cisco AnyConnect: Secure Remote Access for the Long Haul

Cisco AnyConnect: Secure Remote Access for the Long Haul

Most of us were caught off-guard by the COVID-19 crisis and the resulting social distancing requirements. As a result, many organizations had to make some hasty decisions about how to support an almost entirely remote workforce. A third of IT security professionals...
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