Resources
Access to the resources you need to make the most of your technology.
Legislate for Webex: Making Virtual Government Work for Everyone
Citizen participation is an essential characteristic of self-government in the U.S., ensuring that all constituents have a voice in political decisions that affect their lives. While voting is the most obvious expression of participatory government, town hall, city...
Ransomware Preparedness Checklist
Ransomware attacks targeting healthcare, schools, government agencies, and small businesses are dramatically on the rise as malware continues evolving with innovative attacks and sophisticated social engineering techniques. Ransomware can severely damage your...
Do Your Remote Workers Feel Connected?
By most measures, the pandemic-triggered shift to work-from-home operations has been a great success. In a variety of studies, business leaders say remote work has allowed them to increase productivity, control expenses, reduce absenteeism and recruit from a larger...
A Checklist for Onboarding Dynamic Workers
Bringing dynamic workers on board who have never been to your office, while similar to an in-person orientation, presents several unique challenges. Virtually onboarding new remote workers requires a holistic, systematic approach to ensure the process is thorough and...
A Special Holiday Message from the North Pole
Twas the Night Before Christmas Santa Twas the night before Christmas and all through the town, Not a creature was stirring, ‘cause they were all in lockdown The Cerium elves were hard at work on their Webex Teams Space Taking care of their clients, For they could not...
Security Threat Alert: SolarWinds Orion Compromise
The Threat: SolarWinds Orion has been compromised. Confidence: High | Severity: High | Breadth: High SolarWinds Orion Experienced A Supply Chain Attack Which Has Exposed Customers Network Traffic Management Systems A supply chain attack is where the threat actor is...
The Challenge of Managing IT Assets for a Dynamic Workforce
IT asset management is the process of tracking all of your organization’s software and hardware assets through their lifecycle, accurately recording how and when they are purchased, deployed, maintained, upgraded and retired. It’s a tough job under the best of...
Webinar Replay: A look at Today’s Trends in Contact Center
Evaluating architecture choice, the role of your organizations digital strategy in your customer journey, and how solutions are configured to align with desired business outcomes is key now, more than ever. Download the Slides Here > In this Cisco-focused webinar,...
Securing Your Dynamic Workforce
The rapidly growing appetite for remote working, home-schooling, and telemedicine has triggered a spike in cyberthreat activity. In the haste to respond to social distancing mandates, many organizations took shortcuts in their approach for providing remote access,...