Resources
Access to the resources you need to make the most of your technology.
Email – The Number One Threat Vector
Over 95% of cyberattacks start with an email. Email is the number one source of spam, malware, ransomware, and deceptive messaging designed to entice users into divulging sensitive information. Email attacks are getting more devious and sophisticated every day....
Improve M365 Security and Performance with Cisco Umbrella
Software-as-a-Service adoption accelerated rapidly during the pandemic as organizations turned to the cloud to give at-home employees access to key business applications. Microsoft 365 experienced particularly strong growth, adding nearly 4 million new users each...
Genesys and Cerium Networks Announce Strategic Partnership
Genesys and Cerium Networks have formed a strategic partnership to offer cloud-based contact center solutions that deliver seamless omnichannel customer journeys that build lasting customer relationships. As organizations continue accelerating the adoption of hybrid...
Restoring Confidence in Caller ID with STIR/SHAKEN
STIR/SHAKEN, acronyms for the Secure Telephone Identity Revisited (STIR), and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) is an industry-wide framework of standards to help ensure caller ID information is accurate. STIR/SHAKEN requires...
Cerium Recognized with the Dell Technologies Channel Services Delivery Excellence Award 2021
Dell Technologies recently honored Cerium Networks with the Channel Services Delivery Excellence Award 2021. Cerium received this award for exceptional performance and special commitment to customers. “We are very humbled to receive this award. Our team is focused on...
User Adoption – The Quicker They Use It – The Quicker the Returns
To stay relevant, competitive, and successful in today’s world, we are expected to adopt technology solutions at a faster rate than ever before. As technology becomes more complex, implementing new collaboration solutions can be more time-consuming, confusing, and...
Mandatory 10-Digit Dialing Coming to Eastern Washington and Montana
Starting Oct. 24, 2021, local calls in 82 area codes across 35 states will require 10-digit dialing (area code plus the 7-digit phone number). Why The FCC has designated 988 as the new, nationwide, 3-digit abbreviated code for the National Suicide Prevention Lifeline....
Using Desk Hoteling to Build a Flexible Workspace
Remote work has been so successful that most organizations plan to permanently support hybrid workstyles that allow employees to split time between home and the office. That’s easier said than done, however. Businesses can’t afford to keep paying rent on office spaces...
Cisco Webex Enhancements Help Combat Meeting Fatigue
Video collaboration solutions have been instrumental in enabling remote work, but “meeting fatigue” is a legitimate downside to the technology. New research published by the American Psychological Association finds that meeting via computer instead of in person “can...