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Unified Communications & Collaboration

Thrive in a Hybrid World

Effective communication and collaboration are essential in today’s hybrid workplace. A workplace where some employees continue working remotely while others return to the office permanently, and more workers than ever embrace a mix of the two.

Cerium drives productivity, innovation, and engagement with secure, reliable voice, video, team collaboration, and contact center solutions – With flexible, scalable, and cost-effective on-prem, cloud, hybrid, and SaaS options.

Work with a partner who understands the complexities of the hybrid workplace.

Enable Your Workforce

People have different styles of communicating. Engaging and motivating your workers and customers requires seamless communication experiences that span multiple channels. From calling and voicemail to web, and video conferencing, desktop sharing, instant messaging, social media, and more, understanding your worker’s requirements and preferences is critical.

Transform the Workspace

As organizations reimagine their operating model to empower their people to succeed in hybrid work, investments in the right technology solutions to connect people, optimize spaces, and transform processes are important. Today’s hybrid work environments require an innovative technology infrastructure.

As with most things, there is no one-size-fits-all solution. The answer, different for every organization, will be based on what work needs to be carried out, where, how it’s done and by whom.

Cerium can make hybrid work a reality with solutions that are adaptable and flexible for any role, working style, device, and geography. We work with our clients to develop and evaluate personas and use-cases throughout your business at all levels to build exceptional team collaboration and contact center experiences based on your unique characteristics.

From legacy transitions to remote workers, our comprehensive portfolio has everything our clients need to connect, collaborate and create amazing experiences.

Our UC & C Partners

The Right Endpoints

Choice in endpoints is an important part of today’s hybrid workplace

Whether its video endpoints for rooms, immersive room endpoints, physical phones, virtual phones, personal video endpoints or smartphone clients, we work with our clients to bring them affordable endpoints that meets the needs of every use case and business function.

Proven Project Methodologies

We bring the business needs and IT together to create solutions that deliver tangible results.

Our Consult – Integrate – Operate client engagement methodology ensures superior project results. Our mature set of best practices are based on our deep understanding of the way people work and our depth of technical expertise, which is unmatched in the Northwest.

User Adoption

Key to success in a hybrid workplace

Our user-adoption experts take a consultative approach to align change management, communication, training, and support strategies with our client’s business objectives.

Investment Protection

Leveraging existing investments to accommodate changing business needs.

By getting down to what a client really needs for their business, we can ensure that they are making the most efficient use of their existing technology. Of course, this is just one part of the equation - we also help clients to identify opportunities for cost savings and improve their overall efficiency by eliminating repetitiveness and redundancies.

Cloud Migrations

Every client is unique. A one-size-fits-all approach to cloud transformation doesn't pencil out.

Cerium helps clients plan, migrate, develop, and optimize a tailored cloud strategy that will minimize disruption and maximize investments.

Security

We put security at the core of everything we do.

We believe that every technology conversation needs to start with cybersecurity. We design solutions that are secure by design so that you are secure at your core.

Business communication is evolving.
Cerium can help you evolve with it!

90% of organizations offer mobile solutions to their workers

82% of millennials say workplace technology influences their job choice

86% of workers said they would change jobs for a more agile work environment

Maximize Your UC Investments with Lifecycle Services

Accelerate the transformation of your business with services that address the entire lifecycle of your collaboration solutions – enabling our clients to thrive in the constantly evolving technology landscape.

Planning & Assessment
Integration & Optimization
Managed Services

Security Assessment
User Adoption
Cerium as a Service

Other Resources

Why TCO Isn’t the Best Metric for Comparing UCaaS and On-Premises Solutions

Adoption of Unified Communications-as-a-Service (UCaaS) solutions has skyrocketed in recent years, and market growth shows no signs of abating. Analysts with Global Market Insights expect

Can Your Network Handle UC’s Real-Time Traffic Demands?

An overwhelming 84 percent of organizations believe unified communications (UC) solutions are essential for supporting increasingly decentralized workforces and driving business growth, according to a

Comparing PRI, SIP, and Hosted PBX

PRI, SIP, or Hosted PBX, Which One is Right for You? Choosing between PRI, SIP-Trunks, and Hosted PBX solutions for your unified communications needs depends

Connect with a Cerium Unified Communications Expert!

No longer is the workplace confined to a single office space or standard hours. More and more, employees expect to work remotely and have flexibility in their schedules. In order to attract and retain a quality workforce, modern business communication practices need to grow to accommodate effective teamwork and collaboration between employees with different communication styles in far-reaching locations. Cerium can help you implement the right UC solution to help your business attract and retain the best talent.