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Support Portal

For Out of Service Issues: (877) 423-7486

For non-emergency issues – please provide the following information below and submit. A Cerium Support Associate will contact you no later than close of business on the following business day.


Cerium 1463°

The CSC self-service portal (Cerium 1463°) provides remote access for creating and modifying support tickets, view resolved tickets and past alarms. The Cerium 1463° portal incorporates advanced Web technologies that make it easy to create, view, and change support tickets from any location on any mobile device.

For Emergency Support call: (877) 423-7486
For other support requests or to access your Cerium 1463° portal click here