Cerium is an Avaya EDGE Diamond partner (Avaya’s highest designation), selling, designing, implementing and supporting Avaya based communications solutions for over 18 years. To earn Diamond level, Cerium met product, service, and cloud revenue, authorizations and customer satisfaction thresholds.
Talk to a Cerium Expert
Avaya Expertise
Partner Level Certifications
- Cloud Specialist
- Enterprise Unified Communications
- Midmarket Unified Communications
- Enterprise Contact Center
110+ Avaya Certifications
- Avaya Implementation Professional Specialist (AIPS)
- Avaya Certified Implementation Specialist (ACIS)
- Avaya Certified Support Specialist (ACSS)
- Avaya Professional Design Specialist (APDS)
- Avaya Professional Sales Specialists (APSS)
- Avaya Support Professional Specialist (ASPS)
- Avaya Services Technical Associate (ASTA)
Awards & Accolades
2013-2017
Avaya Partner in Customer Excellence
2009
Service Delivery Specialized
2005
Business Partner of the Year
2003
Platinum Certified Business Partner
Cloud
- Public
- Private
- UCaaS
- CCaaS
Unified Communications
- Voice
- Avaya IP Office
- Avaya Aura Platform
- Messaging & Team Collaboration
- Avaya Equinox Experience
- Avaya Spaces
- Conferencing & Meetings
- Avaya Equinox Experience
- Avaya Equinox Meetings Online
- Phones & Devices
Contact Center
- Self-Service
- Mobile Solutions
- Outbound Solutions
- Self-Service Automation
- Assisted Service
- Avaya Omnichannel
- Avaya Workspaces
- Performance Management
- Workforce Optimization
- Reporting & Analytics
- Quality Management & Consulting
- Artificial Intelligence
- Avaya Bots
- Avaya Conversational Intelligance
- Afiniti Behavioral Pairing
- Mobile Experience
Avaya appreciates the strong partnership we have with Cerium. They are a partner that clearly takes relationships seriously; whether it is with us or one of our many great customers, Cerium’s impressive results speak for themselves. Thank you Cerium.
— Gary Levy, Vice President, US Channels, Avaya
More Than 1000
Successful Avaya Projects
The work place is evolving rapidly. Borders between professional, home, and office environments are blurring. Employees and customers are communicating using a variety of different devices and platforms. Avaya has the technology to bridge these gaps and Cerium has the experience to seamlessly integrate your entire communications infrastructure.
The State of Montana corrals safety concerns, lassos expenses with unified communications
Washington State Department of Fish & Wildlife saves money and streamlines communications
Take advantage of competitive pricing and streamlined ordering with our Avaya contract vehicles for the public sector.
Careers
With nearly two decades of experience working with state and local governments in the Northwest, Cerium is uniquely qualified to serve government agencies in the State of Idaho. We have a proven track record of successfully delivering, deploying and supporting mission-critical technology solutions that save money, improve efficiency and maintain operational continuity.
At Cerium, we do more than just sell technology, our associates are experienced and certified across a broad range of technologies and offer valuable guidance. Backed by a dedicated support team, we can partner with you to develop a technology road map that ensures your network, data, application, voice and video solutions will fit your organization’s needs today, and scale up as your organization grows and evolves in the future.
We combine proven methodologies, with decades of field experience and industry knowledge, along with a commitment to ongoing training, to assess your specific needs and present ideas that help you extract maximum value from your technology resources. Our portfolio of consulting services offers you the flexibility to select one service or an entire suite of services to match your particular needs and level of technical expertise. Our consulting services add real business value.