User Adoption Services
Maximize the ROI of your Technology Investments
Technology solutions that don’t get adopted have little business value – Making user adoption the single most important factor impacting the return on your technology investments.
Preparing your users to embrace change and readying them to incorporate new solutions into their daily work is crucial to the success of a new system. Cerium’s comprehensive adoption services enable executives, supervisors, agents, and end-users to hit the ground running and make the most of a new technology rollout. Cerium User Adoption experts take a consultative approach to align change management, communication, training, and support strategies with your business objectives.
Our consultative approach to adoption and success tracking includes:
- Clarifying business objectives and identifying desired outcomes
- Fostering user behavior that motivates users to embrace change
- Developing custom communication strategies that raise user awareness and excitement
- Crafting comprehensive training strategies that ensure technical readiness
- Delivering targeted communication and training aligned with your desired outcomes
- Measuring the effectiveness of user adoption against business objectives
- Reinforcing commitment with post-implementation support and ongoing communication
Connect with a Cerium User Adoption Expert
Careers
With nearly two decades of experience working with state and local governments in the Northwest, Cerium is uniquely qualified to serve government agencies in the State of Idaho. We have a proven track record of successfully delivering, deploying and supporting mission-critical technology solutions that save money, improve efficiency and maintain operational continuity.
At Cerium, we do more than just sell technology, our associates are experienced and certified across a broad range of technologies and offer valuable guidance. Backed by a dedicated support team, we can partner with you to develop a technology road map that ensures your network, data, application, voice and video solutions will fit your organization’s needs today, and scale up as your organization grows and evolves in the future.
We combine proven methodologies, with decades of field experience and industry knowledge, along with a commitment to ongoing training, to assess your specific needs and present ideas that help you extract maximum value from your technology resources. Our portfolio of consulting services offers you the flexibility to select one service or an entire suite of services to match your particular needs and level of technical expertise. Our consulting services add real business value.