Resources for Business Continuity during the COVID-19 Pandemic

Keeping your employees healthy and safe is your priority.
Keeping them productive, efficient, and secure is ours.

As the COVID-19 pandemic continues to spread across the US, many organizations are asking their workers to do their jobs from home.  For many organizations, this means empowering their workforce with the communication and collaboration tools they need to stay efficient and productive.

In response to the pandemic, several of the tier-1 manufacturers we partner with are providing special offers to help organizations build out solutions that enable their workforce to work from the safety of their homes. Cerium can help you explore the boundless potential of modern communications and collaboration solutions to connect workers at home with video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.  We work with a number of industry-leading manufacturers to offer flexible solutions that can mix and match calling, video, collaboration, and contact center features to power your organization and empower your workforce.

As we all do our part in slowing down this virus, the model of working remotely or telecommuting becomes even more commonplace than it already is across America. There’s no question, the scale and scope of the Coronavirus are like none other, and we want to assure our clients that Cerium and our strategic manufacturers are taking immediate actions to reduce the impact on your businesses.

Bouncing Back from COVID-19 with Managed Services

Bouncing Back from COVID-19 with Managed Services

As things slowly return to normal after the first wave of COVID-19, many of us are left dealing with the fallout from the closures and lockdown restrictions. The sudden influx of workers adopting new ways of using communication and collaboration technology to work...

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Webinar Series: The New Normal — What We’ve Learned

Webinar Series: The New Normal — What We’ve Learned

The situation we’re all dealing with will likely have a lasting effect on the way we connect with each other and get things done going forward. A “new norm” will emerge on the other side of this. As business and IT leads, taking the time now to assess our environments...

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Maintaining a Customer Focus During Business Upheaval

Maintaining a Customer Focus During Business Upheaval

Even under the best of circumstances, people interacting with your contact center are likely to be slightly irritated, if not completely irate. People rarely call to say how happy they are — in almost every instance, folks make contact because they have problems with...

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Cisco’s New Business Resiliency Payment Program

Cisco’s New Business Resiliency Payment Program

Cisco is helping customers navigate an evolving landscape with the introduction of a new Business Resiliency Payment Program. Offered through Cisco Capital and designed to help mitigate financial challenges resulting from the Covid-19 pandemic, this program includes...

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Three Ways to Securely Set Up Remote Workers with Meraki

Three Ways to Securely Set Up Remote Workers with Meraki

In the fallout of COVID-19, organizations have had to exponentially grow their number of concurrent remote access VPN sessions. Firewalls have limits (due to encryption hardware constraints), in how many VPN users they can support. Frequently, organizations will need...

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Telehealth Technology – Responding to COVID-19

Telehealth Technology – Responding to COVID-19

Across the country, healthcare providers are quickly ramping up their capacity for delivering care and services at-a-distance as they scramble to respond to new challenges posed by the COVID-19 Coronavirus pandemic. Telehealth technology is playing a significant role...

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Free Virtual Training Course – Managing Remote Teams

Free Virtual Training Course – Managing Remote Teams

Managing Remote Teams Training The transition to a virtual workforce can be daunting. Cisco, in partnership with Global Knowledge, is offering a virtual training course, Managing Remote Teams, to Cerium's clients free of charge. The course content is designed to...

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Coping with Slow Internet for Remote Work Success

Coping with Slow Internet for Remote Work Success

A slow connection can impact your Webex meeting significantly, decreasing efficiency and productivity. Here’s some advice on how to avoid total meeting meltdown.   1) Reduce Extraneous Streaming If you’re sharing bandwidth with family members, ask if they can...

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Secure Remote Workers in Minutes – WEBINAR

Secure Remote Workers in Minutes – WEBINAR

Deploying Umbrella Roaming Protection REGISTER TODAY>>> Right now, COVID-19 is forcing many people around the world to work remotely. This is putting a sudden strain on both IT and security teams who are tasked with providing support for an unprecedented...

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Cerium and Avaya:  teaming up during COVID-19

Cerium and Avaya: teaming up during COVID-19

***UPDATE****Free Avaya Spaces - Now Opened up to all organizations Initially offered free to educational institutions and non-profit, Avaya Spaces is now available for FREE to all organizations for 60 days. Avaya Spaces offer provides a cloud meeting and team...

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Securing Your Remote Workers Using Cisco’s Free Tools

Securing Your Remote Workers Using Cisco’s Free Tools

​Your organization is either scrambling to push out your remote workforce or has it, for the most part, completed. So, now for the plaguing question, how do you secure them? Your organization now faces the challenges of securing your remote workforce, enforcing...

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Microsoft & AudioCodes Making Teams Available for Everyone

Microsoft & AudioCodes Making Teams Available for Everyone

Teams is a part of Office 365. If your organization is licensed for Office 365, you already have it.  But Microsoft wants to make sure everyone has access to it during this time. Microsoft O365 Plan E1 is free for 6 months If you aren't currently licensed for Teams,...

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Talk with a Cerium Expert

Your Cerium account team is prepared to discuss how these offers could benefit you.

If you would like to better understand your options, give us a call or fill out the following form to get in touch.

Call (425) 527-6800

For Emergency Support call: (877) 423-7486
For other support requests or to access your Cerium 1463° portal click here