Training Services

Welcome to the Cerium Learning Center

For a new technology solution to be successful, your staff must be empowered to use it and support it effectively. The Cerium Learning Center (CLC) is a division of Cerium that’s dedicated to providing consistent, quality training in an ever-changing world. CLC training is designed to develop essential skills and help you get the most out of your investment. Our selection of standardized courses and custom training can take place on-site, via the web, video or at any one of Cerium’s Learning Center training rooms.

Knowledgeable Instructors

CLC courses are led by industry-certified instructors who ensure your employees receive the latest, in-depth knowledge.

Proven Methodology

The CLC offers a unique approach that emphasizes strengthening current skills and building new ones.

Flexible, Custom Solutions

In addition to regular standardized courses, we offer training solutions that best suit your needs, whether that’s in-person, via video, or online.

Featured Courses

Avaya IP Office Basic Administration

This course provides training on how to perform basic system administration on Avaya IP Office. The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available for Avaya IP Office.

Upcoming Classes:
Date: October 8, 2019
Time: 8:30 AM – 12:00 PM
Location: Cerium Networks Beaverton Office

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Avaya IP Office Advanced Administration

This course provides training on how to perform advanced system administration on Avaya IP Office. The course includes lecture sessions plus hands-on activities to develop skills in using the administration tools available for advanced Avaya IP Office system administration.

Upcoming Classes:
Date: October 8, 2019
Time: 1:00 AM – 4:30 PM
Location: Cerium Networks Beaverton Office

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Avaya Communication Manager Basic Administration

This course provides training on how to perform basic administration functions using Avaya Communication Manager (Definity). The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available with Communication Manager.

Next Class:
Dates: July 30–31, 2019
Time: 8:30 AM – 5:00 PM
Location: Cerium Networks Seattle Office

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Avaya Communication Manager Advanced Administration

This course builds on Avaya Communication Manager basic system administration and will allow system administrators to become proficient in the administration of more advanced features and functionality of their communication system.

Next Class:
Dates: August 19–23, 2019
Time: 8:30 AM – 5:00 PM
Location: Cerium Networks Seattle Office

 

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System Manager/Session Manager/ Session Border Controller

In this course, you will be introduced to the various levels of System Manager, Session Manager and Session Border Controller as a core communication service that adds SIP-based architecture to Avaya Aura solutions. Describe the core components, key features and deployment models for an Aura deployment. Design a customer solution for a centralized location of Session Manager in a network composed of multiple sites, different platforms, endpoints and applications. During the course, you will create a virtual enterprise organization, setting up accounts and a SIP network between 4 different pods and the PSTN.

Next Class:
Dates: May 6–10, 2019
Times: 8:30 AM – 5:00 PM

Dates: November 4–8, 2019
Times: 8:30 AM – 5:00 PM
Location: Cerium Networks Seattle Office

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our element is communication

 

Effective communication is an essential element found in all successful business relationships. Employee satisfaction and customer satisfaction can rise and fall based on this key element. If you would like to communicate with us please use this form to tell us a little bit about what you would like to discuss. We will ensure that the most appropriate Cerium associate will contact you immediately.

For non-emergency support requests, please click here to contact the Cerium Support Center (CSC)