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Training Services

Investing in your employees is critical to the future success of your organization.

Cerium believes that for any UC&C or contact center solution to be successful, your staff must be empowered to use it and support it effectively. Properly training end users and system administrators can be as important as your decision criteria for purchasing converged technology. The Cerium Learning Center (CLC) can help you get the most from your technology investments with training designed specifically to deliver essential next-generation skills to your employees and provide your organization with a host of benefits.

Free whitepaper: Maximize your ROI Through Training:

Knowledgeable Instructors

The CLC offers training led by industry certified instructors who are passionate about fostering the skills your employees require for optimum productivity in their primary job functions. Our instructors are highly trained and certified in the disciplines, products, and applications they teach, so our customers receive the latest, in-depth knowledge on the subjects they need to master most.

Proven Methodology

Cerium Learning Center’s unique approach brings our customers unparalleled experience and expertise in telecommunications and technology. We place special emphasis on courses and instructional techniques that have a proven effect strengthening current skills and helping our customers learn new skills.

Flexible, Customizable Solutions

Though numerous standardized training offers exist within the Cerium Learning Center, all Cerium Networks class curriculums can also be provided via E-Learning Computer Based Training (CBT). Additionally, Cerium periodically hosts complimentary training events, lunch and learns, and webinars. The Cerium Learning center can also produce customized video training for your organization.

Learn more about upcoming training courses:

our element is communication


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Effective communication is the essential element found in all successful business relationships. Employee productivity and customer satisfaction can rise and fall based on this key element. Cerium is in the business of taking basic business communication to new levels of collaboration with our industry-leading solutions designed to keep workers and customers engaged. So, we understand the importance of effective communication.