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Druva’s $10M Data Resiliency Guarantee

The Druva Data Resiliency Guarantee provides unmatched protection against 5 key data risks, up to $10 Million:


  • Cybercrime: Risk of unauthorized, internal or external, data access, deletion, theft, or modification
  • Human: Risk of accidental deletion or other user error
  • Application: Risk of data protection application failure resulting in old, incomplete, or failed backup
  • Operational: Risk of hardware corruption or degradation resulting in an incomplete or unusable backup
  • Environmental: Risk of downtime or inability to access backup for recovery

The Druva Data Resiliency Guarantee demonstrates the value of shifting from legacy backup to Druva’s Data Resiliency Cloud. The guarantee protects customers from the 5 key data risks. While the risk of ransomware is well known, ransomware is not the only risk to your data. Other risks include hardware and software failure, site failures caused by natural disasters, and even accidental deletion. In all cases, the impact of data loss and downtime can be catastrophic to the long-term viability of your business.

The Druva Data Resiliency Guarantee covers the entire resiliency workflow. The SLAs include backup success rate, security of the protection copies, confidentiality of data, and successful recovery in both the short and long term. Druva delivers a guarantee on the metrics that matter to your business.

This financially-backed guarantee provides up to $10M in coverage, and enables customers to protect against a wide variety of data loss and downtime events across five categories of risk, made possible by best-in-class SLAs:

Risk Cyber Risk Human Risk Application Risk Operational Risk Environmental Risk
SLA 100% Confidentiality 100% Immutability 99% Reliability 99.999% Durability 99.5% Availability
Description Guarantee that Customer Data will not be compromised as a result of a Security Incident. See DRGA for term definitions Guarantee that the last successful backup of Customer Data will be recoverable in the event of a Ransomware Incident. Guarantee that backups will complete successfully in accordance with Customer Policies. Guarantee that Customer Data backed up is recoverable. Guarantee that Cloud Services will be available not less than 99.5% of the time during a Reporting Period.

The Druva Data Resiliency Guarantee is designed to give customers confidence in their ability to quickly recover data, and minimize downtime, following a data loss or unplanned downtime event that financially impacts their organization. Through this partnership with Druva, Cerium clients can benefit from comprehensive protection that includes internally-sourced and external, third-party ransomware and many other forms of cybercrime, accidental deletion, hardware failure, and natural disasters.

Payout Tiers

Annualized Total Amount of Subscription Fees Paid by Customer for all Druva solutions, including any Eligible Druva Solution Payment Cap in U.S. Dollars (“Cap”)
$25,000–$49,999 $100,000
$50,000–$99,999 $250,000
$100,000–$249,999 $750,000
$250,000–$499,999 $2,000,000
$500,000–$999,999 $4,500,000
$1,000,000+ $10,000,000

The Druva Data Resiliency Guarantee is free to clients who qualify. We encourage you to contact us today to learn more about this program and look forward to helping you reduce your data risks and give you the peace of mind that your business data is always safe, always ready.

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