May 17, 2020 | COVID-19, Featured
The situation we’re all dealing with will likely have a lasting effect on the way we connect with each other and get things done going forward. A “new norm” will emerge on the other side of this. As business and IT leads, taking the time now to assess our environments...
May 7, 2020 | Contact Center, COVID-19
Even under the best of circumstances, people interacting with your contact center are likely to be slightly irritated, if not completely irate. People rarely call to say how happy they are — in almost every instance, folks make contact because they have problems with...
May 6, 2020 | Cisco Webex, COVID-19, Microsoft, Unified Communications
With organizations adopting new work-from-home policies to protect the health of their employees during the COVID-19 outbreak, many managers found themselves supervising a remote workforce for the first time. The pressure to maintain productivity and high standards of...
Apr 27, 2020 | COVID-19, State & Local Government
Act Fast – COVID-19 Emergency Supplemental Funding Expires May 29th The Coronavirus Emergency Supplemental Funding (CESF) Program can be used for real-time video solutions. Cisco’s Webex solutions can address the need for seamless, reliable, and secure...
Apr 9, 2020 | Cisco, COVID-19
In the fallout of COVID-19, organizations have had to exponentially grow their number of concurrent remote access VPN sessions. Firewalls have limits (due to encryption hardware constraints), in how many VPN users they can support. Frequently, organizations will need...
Apr 9, 2020 | Cisco, COVID-19, Healthcare
Viewing and monitoring your patients without entering the room The COVID-19 Pandemic has changed the way we view the world. The outbreak has forced healthcare organizations to alter the way they monitor and maintain patient wellness while combating this new disease....
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