Jun 23, 2020 | Cisco, Collaboration, Unified Communications
Organizations hang on to legacy phone systems longer than most office tools. While workers get about two or three years out of their smartphones, many legacy VoIP phone systems have been in use for more than 10 years. People know how to place a call, transfer a call...
Jun 18, 2020 | Cisco Webex, Collaboration, State & Local Government
Secure Video Conferencing Helps Government Agencies Improve Reach and Efficiency Federal, state and local government entities have made innovative use of video conferencing to maintain essential functions during the ongoing pandemic. Courts use the technology to...
Jun 4, 2020 | Collaboration, Contact Center
A guide to delighting your customers at every stage of their journey. Ask any executive about their organization’s top three priorities, and the customer experience will probably be mentioned in every response. In fact, a recent Forrester study found that improving...
May 21, 2020 | Cisco Webex, Collaboration, Unified Communications
When measuring the benefits of Unified Communications-as-a-Service (UCaaS), many organizations focus on the bottom line — the gross profit left after deducting expenses. UcaaS can boost the bottom line by reducing the costs associated with purchasing, implementing and...
Mar 26, 2020 | Collaboration, COVID-19 Resources
With work forces transitioning into remote working, many managers are in a unique position of learning to manage effectively in an entirely different setting. Here are some tips and tricks for keeping your workforce engaged on virtual meetings to ensure productivity....
Mar 26, 2020 | Cisco Webex, Collaboration, COVID-19, User Adoption
A slow connection can impact your Webex meeting significantly, decreasing efficiency and productivity. Here’s some advice on how to avoid total meeting meltdown. 1) Reduce Extraneous Streaming If you’re sharing bandwidth with family members, ask if they can...
Mar 3, 2020 | Cisco Webex, Collaboration, Featured
Small miscommunications can have enormous consequences. Consider the case of the Mars Climate Orbiter. Launched by NASA in late 1998 to study the Martian climate, the $125 million space probe was built through the collaborative efforts of many public and private...
Feb 26, 2020 | Cisco Webex, Collaboration, User Adoption
When to use each With many new features and tools available on Cisco Webex meetings, it can be tough to know when to use a Cisco Webex personal room meeting versus a standard scheduled meeting. Here’s how to determine which to pick. Take a minute to answer the three...
Feb 4, 2020 | Cisco, Cisco Webex, Collaboration, Unified Communications
The business value of collaboration is evident when you consider the popularity and increased adoption of video conferencing, data and desktop sharing, chat, instant messaging, whiteboard, scheduling, and other collaboration applications. With workers becoming more...
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