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Cerium is an Avaya EDGE Diamond partner (Avaya’s highest designation), selling, designing, implementing and supporting Avaya based communications solutions for over 18 years. To earn Diamond level, Cerium met product, service, and cloud revenue, authorizations and customer satisfaction thresholds.
Avaya Expertise
110+ Avaya Certifications
- Avaya Implementation Professional Specialist (AIPS)
- Avaya Certified Implementation Specialist (ACIS)
- Avaya Certified Support Specialist (ACSS)
- Avaya Professional Design Specialist (APDS)
- Avaya Professional Sales Specialists (APSS)
- Avaya Support Professional Specialist (ASPS)
- Avaya Services Technical Associate (ASTA)
Partner Level Certifications
- Cloud Specialist
- Enterprise Unified Communications
- Midmarket Unified Communications
- Enterprise Contact Center
1500+
Successful Avaya
Projects Completed
130+
Avaya Certifications
Largest
Avaya Diamond Partner
in the Northwest USA
Cloud
- Public
- Private
- UCaaS
- CCaaS
Contact Center
Self-Service
- Mobile Solutions
- Outbound Solutions
- Self-Service Automation
Assisted Service
- Avaya Omnichannel
- Avaya Workspaces
Performance Management
- Workforce Optimization
- Reporting & Analytics
- Quality Management & Consulting
Artificial Intelligence
- Avaya Bots
- Avaya Conversational Intelligance
- Afiniti Behavioral Pairing
Mobile Experience
Unified Communications
Voice
- Avaya IP Office
- Avaya Aura Platform
Messaging & Team Collaboration
- Avaya Equinox Experience
- Avaya Spaces
Conferencing & Meetings
- Avaya Equinox Experience
- Avaya Equinox Meetings Online
Phones & Devices
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More Than 1000 Successful Avaya Projects
The work place is evolving rapidly. Borders between professional, home, and office environments are blurring. Employees and customers are communicating using a variety of different devices and platforms. Avaya has the technology to bridge these gaps and Cerium has the experience to seamlessly integrate your entire communications infrastructure.
