Sep 24, 2020 | Cisco, Cisco Webex, Collaboration
Keeping your workers connected to their coworkers and customers is essential for maintaining productivity and operational continuity in today’s fast-changing work environment. Cloud-based communications and collaboration solutions are the key to ensuring business...
Sep 22, 2020 | Featured, Managed Services
One of the most compelling managed IT services Cerium Networks offers is 24x7x365 remote monitoring and management (RMM) of your network. Our certified support engineers monitor the health status of your infrastructure to help diagnose, notify, and resolve problems...
Sep 1, 2020 | Cerium News, Managed Services
A mid-sized organization with a relatively large and complex network distributed across several locations recently approached Cerium looking for break-fix IT maintenance services to address network problems as they crop up. We evaluated their needs and proposed a...
Aug 25, 2020 | Cisco, Cloud, UC & C
COVID-19 is having profound and lasting effects on business strategies across all industry sectors. Beyond just bouncing back from social distancing mandates, the pandemic has trigged changes in the workplace that will impact the way many organizations will do...
Aug 20, 2020 | Cisco, Cisco Webex, UC & C
Cisco Webex Teams, Webex Meetings, and Webex Events support a variety of accessibility features designed to help people with disabilities use Webex solutions more easily. Features for Deaf or Low Hearing Users Sign Language Interpreters By default, Webex Meetings...
Aug 18, 2020 | Cisco Webex, Cybersecurity
Take a platform approach to strengthen your security posture and reduce exposure to risks while driving down security operations costs with Cisco SecureX. What is SecureX? The SecureX platform connects the Cisco security portfolio with your infrastructure to...
Aug 14, 2020 | Avaya, Cloud
Simplify your Business Communication Experiences Enhancing worker productivity with calling, chat, meetings, and collaboration from anywhere, on any device. Avaya Cloud Office delivers the communication features and options to meet your needs now...
Aug 13, 2020 | Cloud, COVID-19, Unified Communications
We’ve learned a lot over the last few months, helping our clients respond to the COVID-19 pandemic and support a surge of new remote workers. Assisting a wide range of organizations adapt their enterprise networking and unified communications and empowering over...
Aug 11, 2020 | Collaboration, Contact Center
Call quality is one of the key factors affecting customer experiences with your contact center. Technical difficulties with audio quality, such as dropouts, garbled words, freezing, chopping, intermittent delays, and crackling and popping sounds, can be annoying and...
Jul 23, 2020 | Cisco, Collaboration, Training, User Adoption
To get the most value from a new technology solution, you need your workers to start using it as soon as it is deployed. Regardless of the number of new features or the improved performance a new solution provides, it is worthless if no one is using it. “Who will use...
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