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Sixteen Reasons to Ditch Your Legacy PBX and Replace it With Microsoft Teams Phone

Is your aging PBX holding you back? Instead of investing in costly upgrades and ongoing maintenance for your on-premises systems, consider migrating to Microsoft Teams Phone’s modern UCaaS platform. Featuring cloud-based calling plans, direct routing options, and advanced capabilities like voicemail transcription, call queues, and auto-attendants, Microsoft Teams Phone provides a cost-effective, scalable, and fully integrated communication solution designed to streamline IT management, boost collaboration, and support seamless remote work.

Here’s a list of just some of the many benefits of migrating to Microsoft Teams Phone:

1. Cost Savings

It eliminates the need for expensive on-premises PBX hardware and reduces ongoing management and maintenance costs. Less on-premises hardware also lowers power and cooling costs.

2. Predictable Expenses

Subscription-based pricing ensures consistent, predictable monthly costs without unexpected repair or upgrade expenses.

3. Microsoft Teams Integration

Tight integration with Teams enables streamlined communication, file sharing, and collaboration. It combines voice, video, chat, and collaboration tools in Teams’ intuitive interface for a cohesive user experience.

4. Continuous Innovation

Users benefit from Microsoft’s continuous development investments in UCaaS advancements.

5. Automatic Updates

The platform ensures users always have the latest features and security patches without manual upgrades.

6. Centralized Administration

Intuitive management tools simplify configuration, provisioning, and monitoring.

7. Scalability

Easily add or remove users to meet organizational needs without investing in new infrastructure.

8. Remote and Hybrid Workers

Cloud-based communication enables seamless collaboration from anywhere, supporting hybrid and distributed teams.

9. Third-Party Integrations

Access a wide array of apps and services to extend functionality.

10. Enterprise-Grade Security

Microsoft’s robust cloud security safeguards communication and data.

11. Regulatory Compliance

Built-in compliance tools help meet industry-specific standards like HIPAA, GDPR, or CCPA.

12. Resilience

Geographic redundancy and disaster recovery capabilities ensure uptime and data availability.

13. Advanced Calling Features

Modern calling options, including call queues, voicemail transcription, intelligent routing, and Real-time translation.

14. AI Capabilities

Actionable AI-driven insights from features like call analytics and transcription.

15. Phased Transitions

Migrate at your own pace while maintaining interoperability with existing systems.

16. Futureproof

Collectively, these benefits ensure that organizations are well-equipped to handle future communication needs and challenges.

Partner with Cerium for a Seamless Microsoft Teams Phone Migration

Cerium understands the complexities and challenges of migrating to a new phone system. We have 25 years of proven experience in designing, deploying, and supporting critical communications solutions. We have a strong track record in migrating legacy premise-based PBX systems to next-generation, As-a-Service solutions.

As a Microsoft Solutions Partner for Modern Work, Data & AI Solutions Provider, and Solutions Partner for Security, Cerium has the highest level of expertise and success in deploying and supporting Microsoft’s leading-edge solutions. Our proficiency in Microsoft technologies and best practices ensures sustainable success for your Microsoft Teams Phone deployment. Our service goes beyond technical setup to encompass user needs assessment, device optimization, and adoption services that foster flawless collaboration experiences. Cerium is more than a Microsoft Consultant; we are your partner in achieving success. From design and deployment to licensing and user adoption, our experts have it all covered.
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