Is your organization experiencing one or more of these signs in the aftermath of a collaboration implementation? 1) Your IT ticket counts are high: A high percentage of tickets deal with end-user questions, not technical issues. Your IT staff is spending unnecessary...
To stay relevant, competitive, and successful in today’s world, we are expected to adopt technology solutions at a faster rate than ever before. As technology becomes more complex, implementing new collaboration solutions can be more time-consuming, confusing, and...
In response to the challenges of quickly transforming into a dynamic workforce, many organizations have implemented at least one new technology solution over the last six months. From communication and collaboration tools to seamless, secure access to critical...
To get the most value from a new technology solution, you need your workers to start using it as soon as it is deployed. Regardless of the number of new features or the improved performance a new solution provides, it is worthless if no one is using it. “Who will use...
With work forces transitioning into remote working, many managers are in a unique position of learning to manage effectively in an entirely different setting. Here are some tips and tricks from Hailey Hyde, Client Engagement Manager, for keeping your workforce engaged...
A slow connection can impact your Webex meeting significantly, decreasing efficiency and productivity. Here’s some advice on how to avoid total meeting meltdown. 1) Reduce Extraneous Streaming If you’re sharing bandwidth with family members, ask if they can...
When to use each With many new features and tools available on Cisco Webex meetings, it can be tough to know when to use a Cisco Webex personal room meeting versus a standard scheduled meeting. Here’s how to determine which to pick. Take a minute to answer the three...
The popular saying, “If it ain’t broke, don’t fix it” doesn’t always apply to technology solutions. In most cases, you can’t afford to wait until something breaks before you consider upgrading or replacing it with a newer version or an entirely new solution. Keeping...
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