Managed Services & Support for today’s complex hybrid, multi-platform, and multi-cloud environments.
Systems & Applications Monitored
Annual Service Tickets Resolved
Our Philippines office is a key component of Cerium’s 24x7x365, globally distributed follow the sun support and managed services strategy. The abundance of highly educated professionals in the Philippines makes it an ideal location for enhancing our capabilities and providing unrivaled managed services and support to our clients.
Filipino & Cerium Cultures – A perfect fit
Bayanihan (pronounced as buy-uh-nee-hun) is the most valued culture of the Filipino people. It simply means working together as a community to achieve a common goal. What we love most about their Bayanihan culture is that it closely aligns with Cerium’s culture, which at its core recognizes that we all have a special role to play when it comes to the relentless commitment to our client’s and associate’s success.
of the team are Engineers
By hiring and developing technical talent for high-demand skills, while increasing the employability of the Philippines, we continue our commitment to developing skilled technical associates to meet the needs of our clients.
Best practices to meet client demand
AVAYA EDGE DIAMOND
DELL EMC GOLD
The technical team that we work closely with in Manila has exceeded our expectations, they are customer-focused, extremely diligent, and very process-driven. We require pro-active IT support, to minimize client downtime and maximize business continuity, and Cerium has continued to deliver this successfully and consistently.
– Karl & Kelly Winrow, EOS IT
Cerium Philippines is dedicated to truly understanding the actual need and presents transparent communications on their findings to be able to work on providing a solution that is truly a win-win. This I must say is a rare trait in a vendor and is something that has made them the first person we go to clarify the grey areas in any request we have!
– M. Arthur, Brocent