Training Services

Welcome to the Cerium Learning Center

For a new technology solution to be successful, your staff must be empowered to use it and support it effectively. 

The Cerium Learning Center (CLC) is a division of Cerium that’s dedicated to providing consistent, quality training in an ever-changing world. CLC training is designed to develop essential skills and help you get the most out of your investment. Our selection of standardized courses and custom training can take place on-site, via the web, video or at any one of Cerium’s Learning Center training rooms.

Knowledgeable Instructors

CLC courses are led by industry-certified instructors who ensure your employees receive the latest, in-depth knowledge.

Proven Methodology

The CLC offers a unique approach that emphasizes strengthening current skills and building new ones.

Flexible, Custom Solutions

In addition to regular standardized courses, we offer training solutions that best suit your needs, whether that’s in-person, via video, or online.

The ABCs of Pilot Programs

A pilot program can be a great way to work out any technical sensitivities that may arise with a full-scale deployment and figure out what sort of adoption efforts are necessary to help prepare your organization for a seamless and successful transition to new...

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Featured Courses

Avaya IP Office Administration

This course provides training on how to perform basic system administration on Avaya IP Office. The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available for Avaya IP Office.

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Avaya Communication Manager Basic Administration

This course provides training on how to perform basic administration functions using Avaya Communication Manager (Definity). The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available with Communication Manager.

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Avaya Communication Manager Advanced Administration

This course builds on Avaya Communication Manager basic system administration and will allow system administrators to become proficient in the administration of more advanced features and functionality of their communication system. 

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System Manager/Session Manager/ Session Border Controller

In this course, you will be introduced to the various levels of System Manager, Session Manager and Session Border Controller as a core communication service that adds SIP-based architecture to Avaya Aura solutions. Describe the core components, key features and deployment models for an Aura deployment. Design a customer solution for a centralized location of Session Manager in a network composed of multiple sites, different platforms, endpoints and applications. During the course, you will create a virtual enterprise organization, setting up accounts and a SIP network between 4 different pods and the PSTN.

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Our clients rely on us to provide the latest strategies and education to help them strengthen skills and identify innovative solutions. Cerium Networks can help your Dynamic Workforce navigate the remote work landscape safely, securely, and strategically.

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