Avaya IP Office Basic System Administration Training

Course Overview

When: February 28, 2019 from 8:30 AM – 12:00 PM | Cost: $425.00 | Duration: 3.5 Hours | Prerequisites: None

This course provides training on how to perform basic system administration on Avaya IP Office. The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available for Avaya IP Office.

Audience: New IP Office system administrators or system administrators requiring a refresher of Avaya IP Office basic system administration.

Course Contents

  • Logging in to the IP Office Manager application
  • Saving a configuration
  • Merge vs Reboot
  • Review of the equipment configuration and software
  • Review of system parameters
  • Adds Moves and Changes
  • Recording the main greetings
  • Rebooting the IP Office
  • Backing up the IP Office
  • Rebooting the Voicemail Pro Server
  • Backing up the Voicemail Pro Server – including call flow, greetings and wav files
  • Voicemail Pro to email – The 3 steps in setting it up

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