Professional Services

Professional Services

Professional Services firms need to convey a highly professional image, while controlling the cost of doing business. Employees expect alternative working arrangements and clients expect high levels of accessibility —it’s critical to the kind of personal service that wins new business and builds loyalty. Cerium helps professional services organizations gain a competitive edge with unified communications, collaboration,  networking,  security and cloud services.

Enable High Touch Service

Empower Your Staff
Engage prospects and deepen relationships with clients using advanced collaboration tools.

Real-time Collaboration
Leverage instant communication and conferencing to collaborate and quickly address client needs.

Enhance Client Relationships
Provide personalized services and responses to clients regardless of location, geography, or time zone.

Attract & Retain Key Employees
Support the growing number of Bring Your Own Device (BYOD) workers, teleworkers, and other talented employees looking for alternative working arrangements.

Control Costs
Reduce travel and meeting costs, complete depositions, and perform other critical tasks, without ever having to meet in person.

Access Client Data
Integrate with billing and practice management systems.

Want to see more ways Cerium has helped our customers succeed?

Cerium Resources

Access to the resources you need to make the most of your hardware and software solutions.

Avaya Equinox – Architecture

Avaya Equinox – Architecture

Avaya Equinox 3.0 represents a major release update and provides a number of key benefits which make it a compelling upgrade from 2.X versions as well as Avaya one-X® Communicator for Windows and MacOS. In this video, Tobin & J discuss the architecture Avaya Equinox...

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Avaya Equinox – Architecture

Avaya Equinox – Administration

Avaya Equinox 3.0 represents a major release update and provides a number of key benefits which make it a compelling upgrade from 2.X versions as well as Avaya one-X® Communicator for Windows and MacOS. In this video, Tobin & J discuss the provisioning and...

read more
Avaya Equinox – Architecture

Avaya Equinox – Introduction

Avaya Equinox 3.0 represents a major release update and provides a number of key benefits which make it a compelling upgrade from 2.X versions as well as Avaya one-X® Communicator for Windows and MacOS. In this three-part series, Tobin & J discuss the architecture,...

read more

our element is communication

 

Effective communication is an essential element found in all successful business relationships. Employee satisfaction and customer satisfaction can rise and fall based on this key element. If you would like to communicate with us please use this form to tell us a little bit about what you would like to discuss. We will ensure that the most appropriate Cerium associate will contact you immediately.

For non-emergency support requests, please click here to contact the Cerium Support Center (CSC)