Telephony

  • Overview
  • Platforms
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Communication is the backbone of every successful business

Cerium Networks is built on a foundation in telephony, and has evolved with the industry to offer the most advanced in IP telephony and unified communications solutions. Because we are deeply rooted in the essential element of communication, and found our beginnings in traditional PBX systems, we are fluent in our ability to support systems from the most basic to the most complex. We offer solutions which integrate fully with your legacy system, helping your company evolve to mature solutions, including IP, hosted and hybrid implementations.

 Unified Communications Solutions:

CCicob         Exchangeicob     Mobilityicob
CONTACT CENTER         EXCHANGE & MESSAGING     MOBILITY & REMOTE WORKER
                 
Telephonyicoo         Videoicob      
TELEPHONY         VIDEO      
avaya ipoffice

Avaya IP Office

Avaya IP Office is a simple, yet feature-rich solution with different editions allowing organizations to choose the package that suits their needs. Your entire business will connect and collaborate in real-time – including smart phones, laptops, tablets, home phones, and office phones – using wired, wireless or broadband connections. It has built-in integration with popular applications like Outlook, Salesforce.com and Lync. 

avaya aura

Avaya Aura

Cerium Networks supports the Avaya Aura® platform’s SIP-based architecture that makes doing business in the virtual world, easy, innovative, and truly collaborative. It keeps our customers on the path to a consistent unified user-interface.

With over 700 features, this architecture from Avaya provides users voice access from anywhere, anytime, anyplace while maintaining network security. As an Avaya Platinum Business partner, Cerium's engineers are certified in the complete suite of Aura® products. Our voice experts will guide you through the process of bringing unified communications and contact center solutions to your entire enterprise.
Cisco

Cisco Unified Communications Manager

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint.

 Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

 Lync

Microsoft Lync Enterprise Voice

Connect your voice and communications solutions to Lync. It ties real-time presence information with voice communication, instant messaging, video conferencing and integrates with Exchange email and Microsoft Office applications like SharePoint. Enterprise Voice for Lync, a Voice over IP (VoIP) technology, enhances Cerium's suite of telephony solutions.

 

 UCaaSicob

Cerium Unified Communications as a Service (UCaaS)

Built on the foundation of Cisco’s Hosted Collaboration Solution, Cerium's UCaaS provides an enterprise capable set of cloud based UC features. The solution is designed to support complex business requirements with a simple set of easy to use collaboration tools. Cerium’s UCaaS solution offers the flexibility and scalability to change quickly with your business needs. Cerium will quickly add or delete new users as location environments change, make changes to your users personal settings, manage voicemail, modify passwords, set up speed dials, and more. The service provides process efficiencies, peace of mind, and cost savings. The per user per month pricing model makes these changes predictable for both long and short term planning.

   
   
Avaya Cisco Microsoft Partner
  • Platinum Business Partner
  • Avaya Full Service Accreditation
  • Nortel CS1000 Full Service Certified
  • Service Delivery Specialized — Implementation and Support
  • Platinum Certified — October 2003
  • Gold Partner
  • Master Specialized:
    • Unified Communications
    • Security
  • Advanced Specialized:
    • Borderless
    • Collaboration
    • Data Center
  • Microsoft Managed Partner — Pacific Northwest
  • Gold Competencies:
    • Communications
    • Messaging
  • Silver Server Platform
  • Lync Server 2013 Certified Support Partner
  • Cloud Accelerate