Modern Voice with Cloud PBX

  • Overview

Increase Agility and Consolidate Management with Voice Services in Office 365

Replace your traditional phone system by adding a set of calling features delivered in Office 365 with Skype for Business Online. Cloud PBX in Office 365 provides the features you need to eliminate traditional PBX systems and the associated costs.

Works Seamlessly with Office 365

Operate your business phone system in the cloud and eliminate the need for traditional PBX hardware and the associated maintenance costs. Since Cloud PBX in Skype. for Business works with Office 365, your system is always up to date with state-of-the art features.

Common Calling Features and Voicemail

  • Answer, transfer, hold, and resume calls with just a touch.
  • Take advantage of built-in voicemail, integrated with Exchange, to quickly respond to missed calls.

Works for All Your Conversations

  • Easily transition from your old system to Skype for Business with advanced voice features.
  • Let your assistant receive calls on your behalf.
  • Answer calls for other people on your team when they’re unavailable.
  • Instantly transform basic calls into productive, collaborative sessions with text, video, and desktop sharing.

Scale Securely and Globally

Connect your phone system to the Microsoft worldwide network and get the power of the Microsoft cloud wherever your business goes. You can even use your own
operator connectivity to call landlines and mobile phones using simple on-premises software. Protect your privacy and your intellectual property with built-in encryption, enabled by default. No VPN needed.

All-in-the-Cloud, On-Premises, or Hybrid?

The solution you choose depends on your current and future needs. We can help you decide how to best provide Private Branch Exchange (PBX) functionality along with access to the Public Switched Telephone Network (PSTN) for all users in your organization.

Cloud Icon    On Premises Icon    Hybrid Icon

 Online

 

 Hybrid

 

 On-Premises

Cloud PBX in Office 365

PSTN services provided by Microsoft

 

Users online or on-premises

Integration with PSTN services on-premises

 

End-user features & customer PSTN
services integrated on-premises

 

We can help identify the best option for deploying UC for our customers; either on premise, in the cloud, or in a hybrid environment.

Skype Operations Framework (SOF)

The Skype Operations Framework (SOF) is a comprehensive approach for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, delivery, adoption, operations and migrations. Cerium Networks is trained and aligned to SOF to ensure we deliver customer success and are ready to assist customers with planning, delivery, deployment and migration. Learn more.