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CE V.14 N1  

Communication Elements Volume 14 Number 1 | January–February 2017

  • Inland Northwest Bank takes a leap of faith — and lands on the O365 cloud
  • DDoS strikes may hide other attacks
  • Understanding our Avaya co-delivery support
  • A look at enterprise session border controllers
CE V.13 N6  

Communication Elements Volume 13 Number 6 | November–December 2016

  • A Beacon in Our Community: Improved communications infrastructure boosts Compass Health's ability to provide critical services
  • Presence, the greatest gift of unified communications
  • Expanding our customer relationships
  • 15 Years of Service
 CE V.13 N5  

Communication Elements Volume 13 Number 5 | September–October 2016

  • Getting Results: Cerium helps Incyte Diagnostics achieve more efficient communication and processes with Cisco UC
  • Gain Network Insight with Cerium360°
  • Best Practices in competitive procurement processes
CE V.13 N4  

Communication Elements Volume 13 Number 4 | July–August 2016

  • Growing up Together: Longtime collaboration with Cerium Networks helps Big Sky Resort Maintain Smooth and Steady Operations
  • Ensuring Communications in the event of a disaster
  • The Value of Video Conferencing


CE V.13 N.3  

Communication Elements Volume 13 Number 3 | May–June 2016

  • Smooth Transition: Cerium Helps King County Housing Authority Change the Way it Communicates
  • Impact of New Area Codes on Telephony Customers
  • Embracing the Digital Workspace
 CE V.13 N2  

Communication Elements Volume 13 Number 2 | March–April 2016

  • A Good Call: WECU increases productivity with user-friendly UC & Contact Center
  • Idaho Gets New Area Code
  • Dial-plan modifications can prevent hangups
  • What’s Your Flavor? Comparing & contrasting the Meraki & Cisco Enterprise wireless solutions.
  • Moving? Best Practices in Relocating Your Network

CE V.13 N.1


Communication Elements Volume 13 Number 1 | January–February 2016


  • Making the Grade: Columbia Basin College improves service to students with Avaya Elite Call Center
  • A Message from our President
  • Strengthening the Cerium Support Center for Excellence — No Matter What Time it is
  • How do I Reach You? Choosing Communication Strategies for your UC-Enabled Environment






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CE V.12 N6


Communication Elements Volume 12 Number 6 | November–December 2015


  • Because Taste Matters: Litehouse Success
  • Office 365 E5 — Cerium's Perspective
  • Managing Your IT Environment with External Staff
  • Enhancing our Support Services with New Technologies
  • So You Want a VoIP Solution?
CE V.12 N5  

Communication Elements Volume 12 Number 5 | September–October 2015


  • Saving with Cisco: Benton County Success
  • Cisco Customer Satisfaction Excellence
  • The Evolution of the Desk Phone
  • Cerium's Data Practice Expands to Include EMC
  • Wireless Network Performance Issues: Common Findings in Cerium's Wireless Assessments
CE V.12 N.4  

Communication Elements Volume 12 Number 4 | July–August 2015


  • Maintaining Excellence: Allegiance Success
  • The Big Migration Part II: Evaluation Tips for Choosing Your Next Voice Solution
  • The Security Breach Response Plan
  • Shhh... The Unexpected Benefits of UC
CE V.12 N.3  

Communication Elements Volume 12 Number 3 | May–June 2015


  • Finding the Right Fit: Canyon County Success
  • The Big Migration Part One: Evaluation Tips for Choosing and Implementing Your Next Voice Solution
  • Nortel CS1000: A Case for a Sustainable Solution
  • Cisco UCS Blade Servers: What's All the Hype About?
CE V.12 N.2  

Communication Elements Volume 12 Number 2 | March–April 2015


  • Investing In Our Customers — Letter from the President
  • They Spoke... We Listened — Spending the Day with Cerium's Customers
  • The Value of Medal Status Part III Microsoft
  • Skype for Business, One Partner's Perspective
  • Text Enabling Your Contact Center
CE V.12 N.1  

Communication Elements Volume 12 Number 1 | January–February 2015


  • The Case for Unified Communications — Crowley Fleck Success
  • Roy Robinson Success
  • The Value of Medal Status Part II Avaya
  • E-Rate Moderniazation Order — A Look at Cerium's Category 2 Eligible Services
  • Maximize Your UC ROI Through Training