Mission, Vision, and Values
Cerium tailors customized engagements to develop results-oriented solutions for your specific goals and challenges. We can help you develop a roadmap that aligns your organization around a clearly-articulated, shared vision of the optimal customer experience. Every touch. Every time.
Our Common Purpose
To be an innovative, knowledgeable and responsive partner with our customers in the design, implementation, and support of their network communication solutions.
Delivering positive business outcomes to the goals and challenges our customers face is what we do. To us, customer satisfaction is sacred. We do whatever is right to provide exceptional service. What has set us apart is the relentless effort we put into delivering exactly what the customer needs. Our reputation is that if you work with Cerium, you can’t go wrong.
Our core values of drive, development, flexibility, relentlessness, and collaboration are shared by all.
We are an organization that is made up of people who have an insatiable desire to be the best. The element of our success truly is in the excellence of our people. Not only do we employ some of the most highly certified and experienced experts in the industry; we also deliver excellence in customer service – year after year, our manufacturers have rewarded us for our high-level customer satisfaction ratings, successful implementations of advanced communication solutions, and ongoing support of our clients.
Our strength lies in our consultative approach, deep technical expertise, local resources, and extensive strategic partnerships which have allowed us to deliver and support the advanced technology solutions that have become the foundation of our mid-market and enterprise customers’ business, at a level unmatched in the Pacific Northwest.
Over the last 17 years, Cerium has developed a rich heritage of delivering communications solutions to our customers. We attribute our growth to the diversity of our service and solution offerings, and the fact that we continuously evolve our practices to keep pace with changes in technology and the business goals of our customers. We’ve built our business on an unwavering commitment to customer satisfaction, conducting our business in such a way as to forge successful, long-term partnership relationships. We have many customers with whom we have maintained support and service relationships since our inception in 2000.