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Unified Communications & Collaboration

Unify Your Communications

Take advantage of advances in Unified Communications (UC) technology to improve employee productivity, workforce mobility, and customer service. Stay connected with secure, robust UC solutions that integrate voice, video, data, messaging, conferencing, mobility, and more, into one feature-rich, easy to manage platform.

Our Element is Communication

Unified communications is at the core of our business. With over 150 highly skilled engineers, technicians, and support associates you can count on Cerium to design and deploy a secure, compliant UC solution that leverages your existing infrastructure and aligns with your business strategies. Along with 24/7/365 lifecycle support and user training from certified instructors, Cerium UC solutions ensure you realize the full potential from your technology investments.

Cerium Value

Our expertise includes:

  • Leveraging your existing network and infrastructure investments
  • Aligning your technology investments with your business strategies
  • Deploying on-premises, cloud-based, and UCaaS deployment models
  • Developing secure, compliant solutions
  • Providing 24/7/365 lifecycle service and support
  • Delivering end-user and administrator training from certified instructors

Telephony

  • On-Prem, Hybrid, Cloud
  • UCaaS
  • VoIP
  • SIP Trunking

Collaboration & Conferencing

  • Solutions: Skype, WebEx Teams, Jabber, etc.
  • Types: Video, audio, and Web – desktop sharing
  • Streaming – from one to many for training, town halls, etc.
  • Conference room endpoints

Unified Messaging

  • Voicemail and E-mail
  • IM and Presence
  • Fax

Mobility

  • BYOD
  • Link cell phones to office phones
  • Single number reachability

Contact Center

  • ACD
  • IVR
  • Call monitoring and recording
Find the Right UC Solution to Fit  Your Business Needs
Regardless of what platform you choose, Cerium Networks can help provide the support and service you need every step of the way.

Avaya Edge Diamond Partner

As an Avaya Edge Diamond partner, Cerium Networks is the largest and most credentialed Avaya Business Partner in the Northwest.

Cisco Gold Certification places Cerium Networks in the top echelon of technology advisers worldwide.

Microsoft Gold Partner

With three Microsoft gold and two silver partner designations, Cerium has the experience and knowledge to work with any combination of Microsoft products.

Make things easy on yourself. Let us handle the details.

We not only help you find, evaluate, and integrate the right solution for your business – We support it too.

Maximize End User Adoption and ROI

Communication directly impacts ROI. When users communicate efficiently and effectively, you see results.  One of the most common problems with today’s unified communications systems is underutilization. We can help develop essential skills and help you get the most out of your investment.

Complete System Support Services.

 
The complexity of advanced UC solutions can make managing and maintaining a system seem like overwhelming tasks. Cerium’s Support Center team has proven experience dealing with communications platforms from a wide-range of manufacturers. From older solutions, like those offered by Nortel, to cutting-edge solutions from Avaya, Cisco, and Microsoft, Cerium Support Center has a proven track-record of removing barriers to success.

  Are you a  customer?

Cerium has a large number of experienced and certified Nortel technicians. If you’re looking for help supporting or migrating an existing Nortel system, we have the tools and experience necessary to do the job right.

Consult. Integrate. Operate. Support for Every Phase.

Translating a client’s specific business needs into the best technology solution is what we do best.
Cerium’s CIO engagement methodology offers a holistic approach to planning for, investing in, and realizing the positive impact of technology on your business operations, strategies, and user experiences. Cerium’s CIO engagement methodology offers a holistic approach to planning for, investing in, and realizing the positive impact of technology on your business operations, strategies and user experiences.

Consult Integrate Operate

Consult

Define Desired Business Outcomes

Identify Success Criteria

Envision the Solution

Environment Readiness Assessment

LAN/WAN Network Assessment

Integrate

Leverage & integrate solutions to deliver the greatest value

Site Readiness

- Basic Dial Plan Provisioning

UC Provisioning

WAN & PSTN Connectivity Integration & Implementation

End User Training

Operate

Continuous support and improvement of your IT environment

Cerium Support Center

Cerium Managed Services

Manufacturer Support

Ongoing Call Quality Monitoring Services

Optimization & Migration

Consult Integrate Operate

Talk with a Cerium Expert Today.

If you would like to better understand your options, timelines, and prospective costs, we’re offering a no-cost consultation with one of our experts. Give us a call to setup a consultation.

Call (425) 527-6800

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