Cerium Networks Achieves Cisco Specialized Customer Experience Partner Designation

Cisco, the worldwide leader in unified communication, networking, and cybersecurity solutions, recently named Cerium Networks, a Specialized Customer Experience Partner. The Customer Experience Specialization is an exclusive Cisco program recognizing the skills and expertise their channel partners demonstrate leading a successful customer experience practice.

To achieve the Customer Experience Specialization designation, Cerium exceeded Cisco’s stringent requirements for identifying and delivering unsurpassed client experiences throughout the entire lifecycle of the solutions we deliver. This specialization opens new opportunities for Cerium to develop the resources and skills required to continue building a customer experience practice centered on the customer lifecycle.

The growing complexity and interconnectedness of modern technology underscore the importance of having a knowledgeable strategic technology partner that understands your business goals and the challenges you face achieving those goals. Cerium’s unwavering commitment to create value and positively impact business outcomes ensures that our clients are getting the highest returns from their technology investments. Earning the Customer Experience Specialization supports Cerium’s vision of staying relevant for our clients as they navigate their digital transformation journeys.

According to Roger Junkermier, President and CEO of Cerium Networks, “Over this past year, Cerium has been very focused on the development of our Client Engagement Lifecycle methodologies. The importance of understanding our client’s business outcome requirements of the solutions we provide, coupled with assuring that the end-users are adopting the technology into their everyday work life has never been greater. Obtaining the Cisco Customer Experience Specialization is validation that Cerium has developed the necessary methodologies and that we are on the right trajectory to deliver to our clients a comprehensive and influential technology experience.

Cerium is a Cisco Gold Certified Partner with several partner specializations that reflect our depth of skills across Cisco’s wide range of technologies and architectures. In addition to our Cisco Customer Experience Specialization, Cerium holds Cisco Master Specializations in Security and Collaboration, as well as Cisco Advanced Specializations in Collaboration Architecture, Data Center Architecture, along with many other Cisco credentials.

Related Articles

A sampling of other articles you may enjoy if you liked this one.

Web Legislate Webex.
Legislate for Webex: Making Virtual Government Work for Everyone
Jan 14, 2021

Citizen participation is an essential characteristic of self-government in the U.S., ensuring that a...

Read More
cisco partner contact center webinar.
Webinar Replay: A look at Today’s Trends in Contact Center
Nov 18, 2020

Evaluating architecture choice, the role of your organizations digital strategy in your customer jou...

Read More
How State & Local Governments can minimize threats with identity and access management.
How State and Local Governments Can Minimize Threats with Identity and Access Management
Nov 5, 2020

State and local government agencies across the nation have ramped up their digital transformation ef...

Read More
For Emergency Support call: (877) 423-7486
For other support requests or to access your Cerium 1463° portal click here
Stay in the Know

Stay in the Know

Don't miss out on critical security advisories, industry news, and technology insights from our experts. Sign up today!

You have Successfully Subscribed!