Training Services
Welcome to the Cerium Learning Center
For a new technology solution to be successful, your staff must be empowered to use it and support it effectively.
The Cerium Learning Center (CLC) is a division of Cerium that’s dedicated to providing consistent, quality training in an ever-changing world. CLC training is designed to develop essential skills and help you get the most out of your investment. Our selection of standardized courses and custom training can take place on-site, via the web, video or at any one of Cerium’s Learning Center training rooms.
Knowledgeable Instructors
CLC courses are led by industry-certified instructors who ensure your employees receive the latest, in-depth knowledge.
Proven Methodology
The CLC offers a unique approach that emphasizes strengthening current skills and building new ones.
Flexible, Custom Solutions
In addition to regular standardized courses, we offer training solutions that best suit your needs, whether that’s in-person, via video, or online.
Featured Courses
Avaya IP Office Administration
This course provides training on how to perform basic system administration on Avaya IP Office. The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available for Avaya IP Office.
Avaya Communication Manager Basic Administration
This course provides training on how to perform basic administration functions using Avaya Communication Manager (Definity). The course includes lecture sessions explaining the various features and functions, plus hands-on activities to develop skills in using the administration tools available with Communication Manager.
Avaya Communication Manager Advanced Administration
This course builds on Avaya Communication Manager basic system administration and will allow system administrators to become proficient in the administration of more advanced features and functionality of their communication system.
System Manager/Session Manager/ Session Border Controller
In this course, you will be introduced to the various levels of System Manager, Session Manager and Session Border Controller as a core communication service that adds SIP-based architecture to Avaya Aura solutions. Describe the core components, key features and deployment models for an Aura deployment. Design a customer solution for a centralized location of Session Manager in a network composed of multiple sites, different platforms, endpoints and applications. During the course, you will create a virtual enterprise organization, setting up accounts and a SIP network between 4 different pods and the PSTN.
Careers
With nearly two decades of experience working with state and local governments in the Northwest, Cerium is uniquely qualified to serve government agencies in the State of Idaho. We have a proven track record of successfully delivering, deploying and supporting mission-critical technology solutions that save money, improve efficiency and maintain operational continuity.
At Cerium, we do more than just sell technology, our associates are experienced and certified across a broad range of technologies and offer valuable guidance. Backed by a dedicated support team, we can partner with you to develop a technology road map that ensures your network, data, application, voice and video solutions will fit your organization’s needs today, and scale up as your organization grows and evolves in the future.
We combine proven methodologies, with decades of field experience and industry knowledge, along with a commitment to ongoing training, to assess your specific needs and present ideas that help you extract maximum value from your technology resources. Our portfolio of consulting services offers you the flexibility to select one service or an entire suite of services to match your particular needs and level of technical expertise. Our consulting services add real business value.