There have been over 14 years of history between Healthcare Resource Group (HRG) and Cerium Networks. CFO of HRG, Kris Ditzier, explains why managed services and support has been the most impactful for HRG. Cerium provides IT support and monitoring services, allowing HRG to focus on the most challenging work.
Contact Center Agents Key to Customer Experience
Companies around the world spend billions of dollars every year on technologies meant to improve the customer experience. Key areas of investment include data management,
