October is National Cybersecurity Awareness Month

October is National Cybersecurity Awareness Month

Launched in 2003 as a collaborative effort between the National Cyber Security Alliance and the U.S. Department of Homeland Security, National Cybersecurity Awareness Month (NCSAM) promotes awareness of the importance of cybersecurity vigilance. Still going strong...
Online Content Filtering for K-12 — Part II

Online Content Filtering for K-12 — Part II

Two Web Content Filtering Solutions that Can Protect K-12 Networks In a previous post, we discussed why content filtering is critical to security and compliance in K-12 schools. Not only are hackers increasingly targeting schools to get their hands on personal...
Jim Wilson Selected as Cisco Bridge Award Recipient

Jim Wilson Selected as Cisco Bridge Award Recipient

Cerium Networks is proud to announce that Jim Wilson, Cerium’s Eastern Area Director, was one of a group of roughly 70 individuals presented with a Cisco Bridge Award for demonstrating best practices and excellence in working with the Cisco team. Each quarter, Cisco...
Online Content Filtering for K-12 – Part 1

Online Content Filtering for K-12 – Part 1

Why Content Filtering Is Critical to K-12 Security and Compliance K-12 schools are relying more heavily upon the Internet to access educational and administrative resources, particularly through wireless networks and mobile devices. Just as businesses use this...
EHR Contact Center Integration

EHR Contact Center Integration

Integrating EHR into Clinical Contact Center Workflows You are at home, it’s the middle of the night, and you are in pain. You call your healthcare provider and listen to a long list of options and instructions before being routed to the nurse on call; only to be put...
Contact Center Collaboration

Contact Center Collaboration

How a Collaborative Contact Center Delivers Better Business Outcomes As a customer, you can tell when a contact center agent is reading from a script. Even worse, it becomes obvious that the agent is completely lost when circumstances require them to deviate from the...
Flex Licensing Means Cloud Migration

Flex Licensing Means Cloud Migration

According to IDG Research, nine out of ten companies will have some part of their applications or infrastructure in the cloud in 2019, and the rest expect to follow by 2021. According to Cisco, cloud traffic will represent 92% of all data center traffic by 2020. And...