Optimizing Customer Experiences with Your Contact Center

Optimizing Customer Experiences with Your Contact Center

Customer service can be more important to your organization’s success than the products and services you sell. Your contact center is one of your key assets for connecting with your customers and cultivating satisfaction. Contact center technologies, processes, and...
Avaya Equinox Experience

Avaya Equinox Experience

Communications that Fit How and Where You Work Avaya Equinox™ is Avaya’s latest, mobile-first platform for business communications. Equinox is an OS-agnostic solution that delivers truly unified communications for mobile and desktop users. First launched in Q4...